Important Announcement
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Product Support Specialist

Full-time
Nieuw-Vennep, the Netherlands
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Are you a great communicator and do you see complicated technical issues as a challenge rather than a problem? Then we would like to get in touch with you!

Who are we?

inepro is a supplier of payment and registration solutions and offers cloud services for this purpose. Among other things, we are the supplier of one of the most innovative RFID readers in the world. A unique product in which all disciplines, from development to market introduction, come together. inepro develops and represents products under the fintech brands KUARIO (a cloud platform that enables payments via an app: KUARIO.com) and Nayax (contactless payment terminal: Nayaxbenelux.nl).

What will you be doing?

In a great team of technical specialists, you will work together with developers and consultants on unique, innovative products and services developed by inepro. Together with your team members, you will be responsible for solving technical issues of our users, customers and resellers. You are the first point of contact. Due to inepro's extensive product portfolio, everyone in the team has his/her own specialism. You will also specialise in one of inepro's products. During your first months with us, you will determine with which product you have the most affinity.

Besides offering support and carrying out installations, you will also help the development team to improve the products and the product experience of our users. As a team member, you will contribute to the success of new innovative solutions.

Who are we looking for?

We are looking for someone who is hands-on and has a great interest in ICT. You see a solution to every problem and are decisive and stress-resistant. You have at least 2 years of experience in ICT at at least mbo level and an eager & willing to learn mentality. You enjoy translating customer questions to the internal organisation and share a passion for technology and the drive to learn more within the field. You are available full time, a team player and decisive. In addition, you have a good command of the Dutch and English languages.

Where will you be working?

You will be working in our team of 5 people that is still growing. We work in a very accessible, hypermodern building at the Pondweg 7 in Nieuw-Vennep, which includes a relaxation room with fitness equipment, table tennis, darts, table football and billiards.

We think it is important that a team is solid and close. We regularly organise activities where we get to know each other in different ways.

How will we reward you for this?

You will receive a salary between € 2100 and € 2800 gross, depending on experience and the amount of qualities, 8% holiday pay and a travel allowance if you live outside Nieuw-Vennep.

Are you convinced that you fit our team? Then just send your resume to Esther (e.hoogerheide@inepro.com). Do you have any doubts or questions? Then please contact Esther by telephone on 06-12518217 or send an email to the email address above.

We hope to schedule an interview with you soon!

If, after reading your CV, we do not see a match, we will of course let you know and we will destroy your CV, as described in the AVG legislation.

Acquisition through employment agencies, secondment agencies, etc. is not appreciated; our motto is: don't call us; we'll find you!

Interested in this vacancy?

Please send an email with your resume.

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e.hoogerheide@inepro.com