Important Announcement
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Product Specialist (HBO)

Full-time
Nieuw-Vennep, the Netherlands
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"Providing the best service to our customers and users" is our motto. To achieve this, we are looking for you!

Who are we?

inepro is a proud reseller of KUARIO and Nayax. Our products, solutions and services find their way to users worldwide via our headquarters in Nieuw Vennep. We currently specialise in contactless payments via direct pay (Nayax) and e-wallets via apps and back-office management software (KUARIO).

Who are we looking for?

We are looking for an enthusiastic, passion-driven colleague with knowledge of system administration. Within inepro, as a KUARIO and/or Nayax product specialist, you will be the point of contact for technical (IT) issues from customers, dealers and colleagues. You will focus on solutions for contactless payments (Nayax), Back Office Management Software and the application behind it (KUARIO). This is a very interesting and challenging position in which different industries and expertise come together.

What are you going to do?

The core of your full-time position is answering questions and solving (ad-hoc) IT issues from customers that are submitted by phone and mail. You must be able to analyse an issue accurately, keep on asking questions and promote the interests of all parties involved in a personal way to achieve a customer-focused solution. You do not do this alone, but together with your colleagues from the Customer Success Team. The working hours are mainly on weekdays during office hours.

The minimum requirements you should meet:

Ideally, you will have an HBO or equivalent degree and experience of working in an IT environment, or a keen interest to work in this arena. You are an analytical thinker and enjoy solving problems. You are a team player, making an important contribution to the team. You have excellent communication skills. You must have a good command of spoken and written Dutch and English.

What can we offer you?

We offer you a challenging and varied role in a team where training and supervision are key, allowing you to further develop yourself. We offer an above-average salary based on your education, experience and how well you pass your trial period.

We also offer excellent benefits such as a pension plan, a Friday afternoon drink, an annual BBQ, Christmas dinner and if time permits we like to go with the team on a working vacation abroad.

Contact information

If you would like to join our team and bring your expertise to a higher level, please send your resume and motivation letter to:

Esther Hoogerheide

Personal Assistant & Office Manager

Email: E.Hoogerheide@inepro.com

By phone: 06-12518217

Your details will be treated confidentially following the AVG legislation (and destroyed immediately in the event of rejection).

Contact from intermediaries and recruitment agencies (acquisition) is not appreciated and these applications will therefore not be processed.

Interested in this vacancy?

Please send an email with your resume.

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e.hoogerheide@inepro.com